Expert NDIS plan management you can rely on
Onboard Supports brings real NDIS expertise together with the Kismet platform, giving you and your coordinators full visibility and peace of mind.
Who we support
Plan management for everyone
Whether you're a participant, coordinator or provider - Onboard Supports has you covered.
Participants
We handle all your invoices, payments and reporting - at no cost to you. Your NDIS plan, your choice.
Support Coordinators
Real-time visibility into participant budgets. We make your job easier with fast responses and clear reporting.
Providers
Get paid reliably and on time. We process invoices quickly and keep communication clear.
Why choose us
What makes Onboard Supports different
NDIS Experts
Deep, up-to-date knowledge of the NDIS rules, pricing and funding categories.
Kismet platform
Real-time fund tracking and financial reporting through the Kismet platform.
On-time payments
Providers paid on time, every time. We manage the whole process for you.
Peace of mind
Full financial reporting so you always know your funds are managed correctly.
Getting started
How it works
Simple steps to get your plan managed. Stress free.
- 01
Register online
Complete our online sign-up form in minutes.
- 02
We set up your plan
We activate your account and help you endorse us as your chosen plan manager with the NDIA – we make it easy.
- 03
Providers invoice us
Your providers send invoices directly to us. No chasing required on your end.
- 04
We pay, you track
We process payments quickly and you get full visibility via your online portal or app.
- 05
Monthly statements
Clear monthly statements so you always know exactly where your budget stands.
Testimonials
What people say about us
Easy to send invoices, prompt payment, great communication.
As a small business cash flow is a problem and Onboard Supports ensures prompt payment.
Get in touch
Ready to get started?
Plan management is free for NDIS participants. Choose how you'd like to register - either way you get the same team, the same phone number and the same service.
Register with Kismet Healthcare
Our central registration
Register directly with Kismet - the same team who run Onboard Supports plan management, under one central registration.
- Free for NDIS participants
- Same Onboard Supports team, same service
- One account across all Kismet services
Register with Onboard Supports
Register under the Onboard Supports brand
Prefer to stay with the Onboard Supports name? You can still register under Onboard Supports. Same team, same service quality - your account is powered by Kismet either way.
Register with Onboard SupportsNot sure which to choose? Either option is managed by the same Onboard Supports team on the same Kismet platform. Call us on 1300 359 884 or start a and we'll help you decide.
What's the difference?
Given likely upcoming changes to plan management legislation, Kismet now offers registration directly under the Kismet name rather than through our portfolio brands. It's the same team and the same service - the only difference is which name appears on your registration and account.
Talk to us
Available 8am–4pm AWST, Monday to Friday
Existing users
Manage your budgetLog in to the Kismet dashboard